Privacy Policy

Effective Date: October 7, 2025
At Polished Luxe Bag Spa, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services in Australia.

1. Information We Collect
We may collect the following types of personal information:

• Contact Information – such as your name, email address, and phone number when you fill out a form or contact us.

• Service Requests – details about the bag care or spa services you inquire about.

• Website Usage Data – through cookies or analytics tools (such as Google Analytics), we may collect non-personal information including your browser type, pages visited, and time spent on our website.

2. How We Use Your Information
We use your information to:

• Respond to your inquiries or service requests.

• Provide and improve our services.

• Communicate with you regarding appointments, bookings, or service updates.

• Monitor website performance and enhance user experience.

3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist us in operating our website or providing our services (such as website hosting, email services, or analytics), and only where appropriate confidentiality and security measures are in place.

4. Cookies & Tracking
Our website may use cookies to improve your browsing experience and collect website usage statistics. You can manage or disable cookies through your browser settings if you prefer.

5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmitting information over the Internet or storing electronic data is completely secure.

6. Your Rights
If you are located in Australia, you may have rights regarding your personal information under applicable Australian privacy laws, including the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where applicable.

• Withdraw your consent where processing is based on consent.

To exercise any of these rights, please contact us.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be be posted on this page with the revised Effective Date.
If you have any questions about this Privacy Policy or our privacy practices, please contact Polished Luxe Bag Spa, North Sydney, NSW, Australia.